Support & Warranty Information
Unbeatable Foursome "Million Mile Warranty." The SKB foursome of
hard-shell golf cases have performed so well over the past decade that we
decided to take our lifetime protection warranty to a new level. ANY DAMAGE TO
GOLF CLUBS TRAVELING IN A 2SKB-4810W, 2SKB-4812W, 2SKB-4816W OR A 2SKB-5020W
GOLF CASE WILL BE REPAIRED OR REPLACED UP TO $1500.00. You definitely won't see
this kind of coverage from other case companies. Contact our Customer Service
Line for claim information. 1-800-654-5992.
Hard Case Products are fully warranted against defects in materials and
craftsmanship for the life of the original owner. Any defects in workmanship
will be covered by SKB. SKB will repair or replace any product found to be
defective. Damages due to accident, improper care, negligence or normal wear,
where SKB is not at fault, will be repaired for a reasonable charge. SKB DOES
NOT REPLACE CASES FOR DAMAGED HARDWARE. All locks, handles and wheels have been
made field replaceable and will be supplied to you at no charge, a simple phone
call is all it takes. Replacement parts take just minutes to install. If there
is a problem contact our customer service line for further instructions at 1-800-654-5992.
Soft Product Warranty
SKB Soft Products are fully warranted to the original owner against defects in materials and
craftsmanship. Any defects in workmanship will be covered by SKB. Damages due to
accident, improper care, negligence or normal wear, where SKB is not at fault,
are not covered on Soft Products.
About Sport Cases by SKB
Sport cases by SKB are crafted to exceed the ATA (Airline Transportation
Association) specification 300, category 1. This specification establishes a
stringent standard for transport container design ensuring the product's ability
to withstand a minimum of 100 trips by air. SKB ATA rated cases are molded from
ultra-high molecular weight polyethylene, the material specified by the U.S.
military for cases and containers which must with-stand the toughest field
conditions imaginable. The case color runs through the material so scratches are
invisible and the "poly" is impervious to all solvents, oils, fuels and acids.
Every case detail is purposefully designed to optimize function. The molded-in
configuration of bumpers and ribs are designed to absorb shock and vibration as
well as provide protection for exposed hardware. The ribs give the case superior
rigidity and create the unique male / female mating system for secure stacking.
The aluminum valance on SKB cases provides a reliable "tongue and groove"
closure and a neoprene "o-ring" gasket keeps out harmful moisture. Heavy-duty,
die-cast locking latches are engineered for a lifetime of easy,
smooth service. These quality latches are field replaceable and are guaranteed
for the life of the case.
Warranty Hotline: 800-654-5992